Elder Care in Miami, Florida

Tarin Nichelle Wright PROFILE Professional with five years of experience in customer service and call centers. Above average interpersonal skills with a sharp attention to detail. Seeking a full time clerical and or customer service position. SKILLS & QUALIFICATIONS • Exceptional Critical Thinking & Problem Solving Skills. • MS Excel, Word, PowerPoint and Outlook. • CPR Certified. • Reliable and Organized • Efficient typist 60 WPM • Ability to complete clerical assignments • Ability to learn and adapt quickly • Proficient in various software platforms such as Microsoft Office and Ability to utilize web databases EXPERIENCE Certified Nursing Assistant, Comfort Keepers; Fort Lauderdale, FL — 2015-Present Assisted residents with actives of daily living such as helping with meals, bathing, dressing, and medication management. Preserved patient dignity and minimize discomfort while performing various duties such as bedpan changes, diapering, and emptying drainage bags. Call Center Agent, Teleperformance; Boca Raton - 2015 Address customer service inquiries in a timely and accurate fashion. Give accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints. Provided accurate and appropriate information in response to customer complaints. Computer Lab Technical Assistant, Barry University; Miami, FL - 2012- 20... Provided support connecting personal mobile devices to the wireless network. Assisted with removing viruses and spyware from students personal devices. Maintained a neat and orderly appearance of all computer lab equipment and spaces. EDUCATION Barry University, Miami, FL — General Studies with a concentration in Math&Science Rutgers University, New Brunswick, NJ - Undecided, 60 credits earned, transferred References Available upon request