Elder Care in Columbus, Ohio

Hello :) This is my resume Jalana Roberts Address: 73 Woodlawn Ave Columbus, Ohio, 43228 Phone #:61... Email: [email protected] Work Experience N & H Services 2244 South Hamilton Rd Columbus, OH 43227 Personal Care January 2013 - Present · Administer bedside or personal care, such as ambulation or personal hygiene assistance. · Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. · Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. · Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles. · Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals. · Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle. · Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care. · Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. · Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. · I work with Kids and adults with MRDD & other disabilities and help make their normal lives easier for them. N&H Independent Living Address: 2244 South Hamilton Rd Columbus, Ohio 43232 Start Date: 02/2016 - present Front Desk Assistant for home health agency. I deal with everyday multi tasking, computer work (faxing documents, typing up letters/forms, answering multiple phone calls, filing documents and etc) & providing everyday customer service. Teleperformance Call center Address: 4335 Equity Dr. Columbus, OH 43228 Phone#: (6... Start Date: 06/2015 ... Customer Service rep for United Health Care; I preform excellent call center experience. I work with members on the daily, helping member’s understand their health insurance including deductibles, copays, claims and etc. I had 6 Months of call center experience and I was offered a position of being a team lead and taking supervisor responsibilities and I’m interested in expanding my customer service experience. JCPenney Call Center 08/2017-Present Customer Service rep for JCPenney Call Center; I preform excellent call center performance dealing with customers online orders. Education Focus East Columbus,OH High School Diploma, Jun 2015