When Service Is Available Help is available 24 hours a day, seven days a week to accommodate our clients’ needs and preferences. Where Service is Delivered We service the south side of Hampton Roads. If a need arises, we will strive to accommodate anyone who requires service outside this geographical area. How We Provide Added Value • We are committed to providing professional, ethical, and quality service. • We have a strong background in client-centered service, case management, and care giving. • We are experienced in making in-home needs assessments to help clients determine their own requirements and assist them develop care plans. • We have extensive knowledge of governmental and other programs that may assist clients with costs and/or provide services beyond our scope. • We adapt our service delivery times to best suit our client’s needs and preferences. • Our employees are trained, insured, and undergone criminal record checks • We follow-up to assess service effectiveness and revise service based on changing needs • We handle scheduling difficulties, illness, shift cancellations, and providing continuous supervision.