Elder Care in San Antonio, Texas

Providing excellent customer experience with 5 years of sales experience allowing to learn and develop growth as a young man. Currently, a medical student and eager to get a head start in the medical field to gain more knowledge. Head strong and motivated to be successful in my career path. PROFESSIONAL EXPERIENCE: Christus Santa Rosa Medical Center, San Antonio, TX Sep 2016 - Present Patient Transport Worker - Maintain a friendly, efficient, and positive customer service attitude toward customers, clients, and co-workers. Is anticipative of/responsive to customer needs - Transport patients to and from hospital service areas/patient rooms as directed - Operates and moves beds, stretchers, and medical equipment that is associated with the patient - Verifies at least two patient identification items before transporting patient and maintains patient and family confidentiality (HIPAA) - Safely moves patients with traction, IVs, drainage apparatus, oxygen, and other encumbrances - Understands and follows all system and departmental policies regarding blood and body fluids precautions, exposure control, and hazardous waste - Observe and report to appropriate staff any unusual situations, reactions, or conditions of patients - Maintain the confidentiality of health-related/sensitive information of both patients and employees T-Mobile, San Antonio, TX Oct 2015 - Aug 2016 Retail Sales Representative - Customers pay a visit to the store—some may be browsing, and some may be ready to buy - Approach every customer with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them - Every question that is raised is an opportunity to build trust, educate your customer, and offer solutions that pave the way for a potential T-Mobile sale - When its time to make the sale, as the expert at finding just the right plan for your customer, and then making sure they’re primed for success throughout the customer on-boarding process - Support my team, keep the store looking its best, and make sure the knowledge of T-Mobile technology is up to date Conn’s Homeplus, San Antonio, TX May 2014 - Oct 2015 Professional Sales Associate - Provide face to face assistance to customers through the buying process to include merchandise selection, payment and finance options and pick up and delivering - Build and maintain customer relationships to create repeat buyers - Assertively closed the deal with indecisive customers - Create opportunistic moments to advance the sale; up-sale - Marketed and networked B2B using face to face, social media, and emails to generate outside sales - Train, coach and mentor sales associates to reach beyond expectations and deliver extraordinary results - Spearhead initiatives to improve customer service and increase satisfaction - Manage corporate client accounts and orders effectively without error, meeting deadlines Footlocker, Harlingen, TX & San Antonio, TX May 2012 - May 2014 Sales Associate - Ensure high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service - Deliver sales, outstanding customer experience, and operational expectations - Maintain personal and productivity goals - Connect with every customer by asking open-ended questions to assess needs - Ability to learn and share expertise of products and trends to fit customer’s needs - Maintain an awareness of all product knowledge, and current or upcoming product / trends - Contribute to a positive and inclusive work environment EDUCATION: Currently Attending: Medical Assistant Certificate Program, The College of Health Care Professions High School Diploma, Harlingen High School, Harlingen, TX - Graduated amongst top 10% of the graduating class of 2013 - Graduated as a distinguished Texas Scholar - Graduated with The National Honor Society honors